Good to know before you order.

These are the same terms you agree to when checking out online — this page is the full version, in one place.

Order & Turnaround

Blueprints & Large Format: We do our best to complete prints within 30 minutes during normal business hours, but this is not guaranteed. Equipment or staffing issues can occasionally result in longer wait times — we'll always do our best to get you taken care of as quickly as possible. Orders placed after hours will be completed the following business day.

Custom Apparel: Our standard turnaround goal is 5–7 business days from art approval, but this isn't guaranteed. Shipping delays, damaged goods that require reordering, and other supply issues can extend the timeline. Excessively large orders may require additional days to complete. Hat patches can take up to 3 weeks.

Payment

Payment is required at time of pickup. Depending on the situation, payment may also be required at time of order, at the shop's discretion. In-shop, we accept cash, check, and credit cards. Online orders are paid at checkout.

Design & Content Policy

We're glad to design almost anything — with the exception of vulgar, inappropriate, or copyrighted material we don't have permission to use. As a Christian, family-owned business, we reserve the right to decline any custom design or message that conflicts with our values, at our discretion. We apply this the same way for every customer: our review is based solely on the content or message requested, never on who is asking. We do not deny service to anyone on the basis of race, color, creed, national origin, sex, sexual orientation, gender identity, disability, or any other characteristic protected under Colorado law.

Copyright & Artwork Ownership

You're responsible for making sure you have the rights to any text, images, logos, or artwork you submit. We won't print copyrighted or trademarked material — sports team logos, corporate branding, celebrity likenesses, and similar — without written approval from the rights holder, which you'll need to provide before we print it. By submitting artwork, you agree to cover us for any claims, damages, or legal fees that result from printing material you provided without the necessary rights.

Proofing & Accuracy

Please proofread your artwork carefully — names, phone numbers, dates, and spelling are your responsibility. If your finished order matches the file you approved, we can't offer a refund or reprint for errors that were in that file.

Rush Orders

Rush orders are evaluated on a case-by-case basis, based on our ability to complete them. We are not responsible for shipping delays or damaged goods that may require reordering.

Cancellations, Changes & Refunds

• Once printing has begun on an order — blueprints or apparel — it can't be cancelled or changed, and no refund will be issued for that item.
• If you cancel an apparel order before printing has started, a 35% restocking fee will be withheld from your refund to cover setup, proofing, and any garments already ordered; the remainder will be refunded.
• Refunds are processed through Square and follow Square's standard timelines.

Post-Delivery Inspection

Customized apparel must be inspected within 3 business days of receiving it to check counts, printing accuracy, and condition. Please notify us within that window — in writing or in person, with photos if there's damage or a misprint. After 3 business days, the order is considered accepted and we won't be able to offer further refunds or adjustments.

File Specifications (Blueprints)

PDF files only, for the most accurate to-scale print. We print Arch B through Arch E sizes, in black ink or full color.